Facility Management Body of Knowledge

24 Things Every Facility Management Professional Should Know.

The foundation of the ProFM® credential is the ProFM Body of Knowledge, which defines the 19 functional FM knowledge areas and five cross-functional competencies required of today’s facility management professionals. This body of knowledge is the result of an extensive 2017 research study led by ProFMI and the ProFMI Commission with input from more than 3,300 professionals spanning 93 countries.

ProFM Facility Management Coached Self-Study Program

See the ProFM Body of Knowledge in Action.

Choose a video below and watch the ProFM Body of Knowledge come to life.

ProFM Body of Knowledge Video Topics

An Introduction to the
ProFM Body of Knowledge

Stormy Friday, MPA, Hon. FMA, IFMA Fellow
President, The Friday Group
Chair, ProFMI Commission

Asset Management in Action
for Today’s FMs

John Hajduk, ProFM
Vice President Facilities Services, Sodexo

Risk Management in Action
for Today’s FMs

Stan Mitchell
CEO, Key Facilities Management Intl.

Operations & Maintenance in Action
for Today’s FMs 

Caroline Horton
Facilities Associate, Prominent Asset Management Business

Business Management in Action
for Today’s FMs

Attilio (Leo) Somma, ProFM, MBA, CFM, SFP, FMP
Facility Complex Manager, Brookhaven National Laboratory (Retired)

Cross-Functional Competencies
in Action for Today’s FMs

Stan Mitchell, Sharon Jaye, Terry Vergon, John Hajduk, Stormy Friday

Who Participated in the Facility Management Body of Knowledge Research Study?

No one knows what it takes to be a facility professional better than those who live it every day. The ProFM Body of Knowledge survey, conducted in 2017, identified and validated the 24 competencies and knowledge areas.

Here’s a summary of all the facility professionals from around the world who helped define the ProFM Body of Knowledge.

Facility Management Body of Knowledge Research Study

What is Facility Management?

The ProFM Body of Knowledge incorporates recognized global frameworks for facility management including the ISO 41000 series of standards and the U.S. Federal Buildings Personnel Training Act (FBPTA).


Facility management has been defined by ISO in the 41011 standard as an “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.” The ProFM Credential Program used the ISO standards as a key input to provide a common language and framework for FMs worldwide.


The FBPTA standards were also a key input in the design of the ProFM Credential Program. As such, ProFM is one of the most up-to-date and aligned training programs with 151 FBPTA performance criteria covered. In fact, when focusing on the Facility Management role, ProFM is 82% aligned, with 120 of the 146 FM performance criteria covered. It’s also the only FM program aligned with the FBPTA cybersecurity criteria.