The 24 Things
FMs Should Know
Acquire the most current and comprehensive knowledge across key FM specialties.
From asset management, to risk management, operations & maintenance and business management, ProFM gives you the knowledge and tools you need.
ProFM believes that gaining FM knowledge and skills can't be left to chance or on-the-job experience. That's why we developed the most comprehensive FM training in the industry.
Acquire the most current and comprehensive knowledge across key FM specialties.
FM roles have expanded beyond traditional duties and ProFM teaches the skills you need.
ProFM provides the critical knowledge and skills that diﬀerentiate you from other FM professionals.
Reward FM employees with a growth program that provides critical skills and third-party veriﬁcation.
Take the ﬁrst step in bringing more value to your organization and advancing your career with this free self-assessment.
“The knowledge I gained from the ProFM program gives me the confidence to know I can provide the best facility management experience for all involved and keeps me up to speed with FM.”
“FMs can only dedicate a limited amount of time and funding to training and credentials. ProFM covers all the subject matter of up to 10 other FM credentials combined. A level or analytics that no other provider could give us.”
“ProFM is great whether you are just getting into Facilities Management or a seasoned veteran. The information is relevant for today’s industry and easy to understand and apply in the field.”
Facility personnel at every level are faced with new demands and challenges due to industry changes in compliance, security, technology, and strategic planning. Additionally, there is a growing shortage of FMs who possess the technical, business, and communication skills, as well as industry knowledge that would enable upward career mobility. ProFM understands the increasing skills and knowledge gaps that place stress on facility management professionals and their organizations...
We know how FM demands are shifting and that the required skills are difficult to find or provide through on-the-job training alone.At ProFM, we believe that growing FM knowledge and skills can’t be left to chance nor to on-the-job experience and that by investing in FM credentials, facility personnel and their leaders grow their competitive advantage and professional reputation. That’s why we’ve made it our mission to elevate the FM career by creating the most comprehensive, universal, and up-to-date FM credential program in the industry.
With more than 50 years in training and development, and a board of globally recognized Facility Management experts, ProFM offers the highest-value training solution to FM professionals everywhere. Additionally, we are the only solution on the market that delivers comprehensive training in the 19 FM-specific knowledge areas and 5 cross-functional business competencies. With four learning options to choose from and global partners available for in-person, online or hybrid training, the ProFM Credential program can be customized to fit your unique learning style.
With ProFM, FM professionals grow confidence from acquiring the comprehensive knowledge and skills that elevate their FM career and bring unmatched value to their organizations. And in turn, organizations have an elevated strategy for recruiting, retaining, and upskilling their valuable FMs.
Stop waiting and start advancing your career today with the globally recognized, ProFM credential.
Facility leaders who face the challenge of ﬁnding and retaining top FM talent are turning to ProFM's training program to grow and promote early and mid-career professionals. Discover solutions for team training, retention, and attracting top talent with the ProFM credential.
by Eileen McMorrow, Founder The McMorrow Reports
Facilities managers (FMs) were key to keeping traditional workspaces as support mechanisms while people were working or learning from home. In many cases without adequate FM training to perform all the functions that cropped up. Is it any wonder that facilities managers joined the ranks of healthcare professionals as among the most exhausted?
by Mark A. Bodenschatz, PE, ProFM, CSSP, Director, Penn State Facilities Engineering Institute
Facility Managers (FMs) face no shortage of challenges in 2022. The pandemic and its resulting fallout still loom large in the FM world, as with many other industries. Add to the list, tough competition in many industries, supply chain issues, growing labor shortages, and cyber and ransom attacks.
by Stormy Friday, President at The Friday Group
Choosing the right credential for your particular situation is more art than science. Here is some advice.
Looking for even more? We think you'll enjoy these other free resources:
See trends in FM workforce retention, the value of training, addressing the skills gap and the importance of credentials.
See practical examples of the ProFM Body of Knowledge in action through a series of short videos hosted by FM experts.
Learn how Extra Space Storage was able to make an impact on internal staff capabilities, confidence and credibility with ProFM.
Below you will find answers to the questions we get asked most.
A: Formed in April of 2017, ProFMI is a partnership between National Facilities Management & Technology (NFMT), Milwaukee, WI, provider of live and online facilities management education and Holmes Corporation, an instructional design, marketing and distribution firm delivering premium-quality learning systems to professionals around the world.
Led by a commission of voluntary leaders speaking for the market and representing the diversity of the FM profession, ProFMI is committed to elevating the facility management industry and serving its professionals around the world. It assembles the top thought leaders in the industry to define the required knowledge and competencies of all facility managers, validate these findings with ongoing market research, create and deliver superior education, and evaluate professionals against these standards.
A: ProFM is the most significant project in years focused on supporting the FM profession, and the success and upward career mobility of facility professionals. Today’s facility professionals need to be equipped with broad spectrum FM knowledge and strategic business skills. There is no other credential that currently meets that need. ProFM is:
A: We know and respect the value of the CFM certification, which is why the ProFM is not positioned to compete with it. Rather, it has been established to elevate the FM industry as a whole. Furthermore, the ProFM and CFM credentials are different in very significant ways:
The ProFM Institute conducted extensive research as we explored the potential for this credential, and found that of the 3.2 million FM professionals in the United States, less than two percent hold an FM credential. That tells us the market is currently under-served, both here and around the world. We want to help change that.
The FM industry includes many practitioners who are unaffiliated with a specific association, but still want to enhance their capabilities. We’re confident that the ProFM designation is that tool, allowing facility professionals to advance their careers and the important industry they serve.
A: ProFM has a number of significant differences from IFMA’s Facility Management Professional (FMP) credential.
A: Yes, ProFM was developed to meet the needs of FM professionals and employers. A number of well-known and well-respected FM employers from around the world contributed to the development of ProFM. In fact, our ProFM research study gathered input from professionals representing over 1,800 unique employers.
There are a number of reasons why employers have already committed their support to ProFM:
A: ProFM was designed to be the one credential for all facility professionals, applicable across industries, job titles, and geographies. ProFM is beneficial at all career levels:
A: We’ve made it simple for all facility professionals to earn the knowledge and skills they need to advance their careers.
A: The ProFM Credential Program includes everything you need to build your knowledge and earn the ProFM credential with no additional application or assessment fees. Regardless of the study option you choose, self-study, instructor-led courses, or group training, everyone will receive:
A: The length of time it takes to earn the credential will depend on your chosen study method, your level of experience, how quickly you read, and other factors. However, we estimate that most candidates can complete the online training and assessments within 55-60 total hours.
A: To ensure that your knowledge is kept relevant and up-to-date, you will be required to renew your ProFM credential every three years.
Visit www.ProFMi.org/renewal for complete details.
A: ProFM has partnered with BadgeCert to give you an easy and secure way to share your ProFM credential achievement and maintenance.
Post your digital badge anywhere – it may be shared as part of your profile on social media sites, embedded in your email signature, or posted on your website. Once shared, your digital badge validates your achievement for employers, peers, clients, and customers.
Visit www.ProFMi.org/digital-badge for complete details.