ProFMI

As facilities management roles evolve due to new technologies, globalization, and growing retirement gaps, the ProFM credential is setting a new standard.

About Us
ProFM Credential
How to Earn
Tips & Tools
FM Content & Events
Order Online
- Order Now
- Payment Plan

About Us
ProFM Credential
How to Earn
Tips & Tools
FM Content & Events
Order Online
- Order Now
- Payment Plan

FM KNOWLEDGE AND SKILLS GAPS TOOL

February 25, 2021

ProFM Home

Step 1 of 6 - ABOUT YOU

0%

Welcome to the ProFM Map Your Gap Self-Assessment

This tool will ask you to rate your confidence and experience level with the 19 functional knowledge areas and 5 cross-functional competencies that make up the ProFM Body of Knowledge. The results of this assessment will identify your areas of strength and opportunities to expand your FM knowledge and skills to meet today’s standard.

To begin, please complete the following brief survey. By providing this information, you consent to receive communications from ProFMI and its partners regarding training resources, updates, and special offers. You can withdraw your consent at any time by contacting us using the information below. For more details, please see our privacy policy. Once you have completed the survey, click the "Next" button below to begin your FM knowledge and skills self-assessment.
Name*
First Last
Job Title*
Company*
Years Experience in FM*
Country*
Email Address*
Phone*
Phone
Select the job level that most accurately describes your situation:*
Years Worked at Your Organization*
Are you Interested in FM Training?*
Industry*
Other items you might be interested in...
- Stay up to date on the latest news about ProFM
- Learn how my company can benefit from ProFM

Asset Management

To gain a better understanding of key concepts within Asset Management, view the description box outlining responsibilities for each topic. Please indicate your confidence level from the drop down box on the left and your current level of experience from the box on the right as it relates to each concept.
Project Management
- Project Management: Confidence Level*
- Project Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Project Management responsibilities include:
  ➤ Defining projects vs. operations
  ➤ Project triangle constraints and tradeoffs
  ➤ Project stakeholders and roles
  ➤ Project management process and milestones
  ➤ Inputs, processes, and outputs
  ➤ Project charter
  ➤ Programming
  ➤ Project scope
  ➤ Work breakdown structure (WBS)
  ➤ Project scheduling methods and tools
  ➤ Critical path method (CPM)
  ➤ Project budgeting
  ➤ Managing teams
  ➤ Project communication
  ➤ Variance analysis (budget and schedule)
  ➤ Quality control and metrics
  ➤ Project closeout processes
Strategic Planning
- Strategic Planning: Confidence Level*
- Strategic Planning: Current Level of Experience*
  - None
  - Some
  - Significant
- Strategic Planning responsibilities include:
  ➤ Defining strategy, strategic planning and strategic management
  ➤ Benefits of strategic planning
  ➤ ISO 41012 model
  ➤ Levels of planning: strategic, tactical, operational
  ➤ Facility strategic planning skills
  ➤ Facility Strategic planning framework
  ➤ PESTLE tool
  ➤ Gap analysis process tools
  ➤ SWOT analysis
  ➤ Building a successful business case
  ➤ Key principles of organizational design
  ➤ Organizational models and structures used by FM
  ➤ Benefits of effective policies and procedures
  ➤ Systems thinking
  ➤ Change management models
  ➤ Challenges of implementing change
Capital Planning
- Capital Planning: Confidence Level*
- Capital Planning: Current Level of Experience*
  - None
  - Some
  - Significant
- Capital Planning responsibilities include:
  ➤ Defining capital planning
  ➤ Facilities asset management cycle
  ➤ Capital planning to project initiation process
  ➤ Facility condition assessment (FCA)
  ➤ Facility condition index (FCI)
  ➤ Portfolio review and analysis criteria
  ➤ Total cost of ownership (TCO)
  ➤ Life cycle assessment (LCA)
  ➤ Inventory analysis
  ➤ Life cycle cost analysis (LCCA)
  ➤ Financial discounting and interest
  ➤ Capital investment criteria
  ➤ Facility planning
  ➤ Feasibility analysis
  ➤ Due diligence analysis
  ➤ Developing a facility plan
  ➤ Elements of a business case
  ➤ Capital budget inputs and process
Construction
- Construction: Confidence Level*
- Construction: Current Level of Experience*
  - None
  - Some
  - Significant
- Construction responsibilities include:
  ➤ Design and construction process
  ➤ Project oversight
  ➤ Construction project charter
  ➤ FM role in construction projects
  ➤ Construction project team
  ➤ Budget and schedule estimates
  ➤ Commissioning process
  ➤ Project delivery systems
  ➤ Building information modeling (BIM)
  ➤ Construction contract types
  ➤ Budget planning
  ➤ Programming
  ➤ Design concepts and review processes
  ➤ Schematic design
  ➤ Architectural-engineering designs
  ➤ Construction documentation
  ➤ Permits and inspections
  ➤ Commissioning tasks
  ➤ Allowances
  ➤ Turnover and project closeout
  ➤ Postoccupancy evaluation (POE)
PM Conf L 1
Please enter a value between 0 and 5.
PM Conf L 2
Please enter a value between 0 and 5.
PM Conf L 3
Please enter a value between 0 and 5.
PM Conf L 4
Please enter a value between 0 and 5.
PM Conf L 5
Please enter a value between 0 and 5.
PM Exp L 1
Please enter a value between 0 and 5.
PM Exp L 3
Please enter a value between 0 and 5.
PM Exp L 5
Please enter a value between 0 and 5.
Total PM Score
SP Conf L 1
Please enter a value between 0 and 5.
SP Conf L 2
Please enter a value between 0 and 5.
SP Conf L 3
Please enter a value between 0 and 5.
SP Conf L 4
Please enter a value between 0 and 5.
SP Conf L 5
Please enter a value between 0 and 5.
SP Exp L 1
Please enter a value between 0 and 5.
SP Exp L 3
Please enter a value between 0 and 5.
SP Exp L 5
Please enter a value between 0 and 5.
Total SP Score
CP Conf L 1
Please enter a value between 0 and 5.
CP Conf L 2
Please enter a value between 0 and 5.
CP Conf L 3
Please enter a value between 0 and 5.
CP Conf L 4
Please enter a value between 0 and 5.
CP Conf L 5
Please enter a value between 0 and 5.
CP Exp L 1
Please enter a value between 0 and 5.
CP Exp L 3
Please enter a value between 0 and 5.
CP Exp L 5
Please enter a value between 0 and 5.
Total CP Score
Con Conf L 1
Please enter a value between 0 and 5.
Con Conf L 2
Please enter a value between 0 and 5.
Con Conf L 3
Please enter a value between 0 and 5.
Con Conf L 4
Please enter a value between 0 and 5.
Con Conf L 5
Please enter a value between 0 and 5.
Con Exp L 1
Please enter a value between 0 and 5.
Con Exp L 3
Please enter a value between 0 and 5.
Con Exp L 5
Please enter a value between 0 and 5.
Total Con Score

Risk Management

To gain a better understanding of key concepts within Risk Management, view the description box outlining responsibilities for each topic. Please indicate your confidence level from the drop down box on the left and your current level of experience from the box on the right as it relates to each concept.
Compliance & Standards
- Compliance & Standards: Confidence Level*
- Compliance & Standards: Current Level of Experience*
  - None
  - Some
  - Significant
- Compliance & Standards responsibilities include:
  ➤ Defining compliance
  ➤ Scope of compliance in FM
  ➤ Importance and benefits of compliance
  ➤ Regulatory compliance (laws and statutes)
  ➤ Standard operating procedures (SOP)
  ➤ Defining standards
  ➤ Types of standards impacting FM
  ➤ Benefits of standards
  ➤ FM compliance program model
  ➤ Effective ethics programs
  ➤ Ethical decision-making model
Environmental Health & Safety
- Environmental Health & Safety: Confidence Level*
- Environmental Health & Safety: Current Level of Experience*
  - None
  - Some
  - Significant
- Environmental Health & Safety responsibilities include:
  ➤ Managing EHS risks
  ➤ Facility EHS plan
  ➤ Indoor air quality (IAQ)
  ➤ Effects of poor IAQ (acute, chronic, discomfort)
  ➤ Sick building syndrome (SBS)
  ➤ Building related illness (BRI)
  ➤ Multiple chemical sensitivity (MCS)
  ➤ Sources of poor IAQ
  ➤ IAQ profiling process
  ➤ Key strategies to ensure good IAQ through design and construction
  ➤ O&M impact on IAQ
  ➤ Activities to improve IAQ (housekeeping, pest control, occupant relations)
  ➤ Workplace hazards (contaminated water, Legionellosis, lighting, noise, vibration)
  ➤ Occupational health hazards (ergonomics, stress)
  ➤ Work activity accident protocols
  ➤ Fire risk management strategies
  ➤ Emergency management systems and plans
  ➤ Fire detection systems
  ➤ Fire suppression systems
  ➤ Managing common building contaminants
  ➤ HAZMAT planning and mitigation tactics
  ➤ Waste disposal
Security
- Security: Confidence Level*
- Security: Current Level of Experience*
  - None
  - Some
  - Significant
- Security responsibilities include:
  ➤ Scope and role of FM in managing security risks
  ➤ Potential security threats within a facility
  ➤ Three levels of risk
  ➤ Facility security assessment checklist
  ➤ Physical security mitigation approaches
  ➤ Access control systems
  ➤ Security design and site considerations
  ➤ Utilizing RFID tags
  ➤ Preparing for and mitigating workplace violence
  ➤ The four P's of managing workplace violence (planning, policies, preparation, prevention)
  ➤ Responding to active shooter threats
  ➤ After-action reviews
  ➤ Cybersecurity elements
  ➤ Types of cyber attackers
  ➤ Cyber vulnerabilities
  ➤ Managing cybersecurity risks and checklist
Emergency Management
- Emergency Management: Confidence Level*
- Emergency Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Emergency Management responsibilities include:
  ➤ Defining emergency management
  ➤ Role of FM in emergency management
  ➤ Common facility risks
  ➤ Emergency management model and process
  ➤ Emergency response plans (different types)
  ➤ Levels of emergency readiness
  ➤ Role of emergency manager
  ➤ Risk mitigation plans and activities
  ➤ Business continuity management
  ➤ Business impact analysis (BIA)
  ➤ Training and drills
  ➤ Directing the incident response
  ➤ Emergency communication plans
  ➤ Evacuation and shelter-in-place procedures
  ➤ Incident recovery plan
  ➤ Incident response debriefing
  ➤ Damage assessment and documentation
  ➤ Incident recovery activities
CompStan Conf L 1
Please enter a value between 0 and 5.
CompStan Conf L 2
Please enter a value between 0 and 5.
CompStan Conf L 3
Please enter a value between 0 and 5.
CompStan Conf L 4
Please enter a value between 0 and 5.
CompStan L 5
Please enter a value between 0 and 5.
CompStan Exp L 1
Please enter a value between 0 and 5.
CompStan Exp L 3
Please enter a value between 0 and 5.
CompStan Exp L 5
Please enter a value between 0 and 5.
Total CompStan Score
EnviHealSafe Conf L 1
Please enter a value between 0 and 5.
EnviHealSafe Conf L 2
Please enter a value between 0 and 5.
EnviHealSafe Conf L 3
Please enter a value between 0 and 5.
EnviHealSafe Conf L 4
Please enter a value between 0 and 5.
EnviHealSafe Conf L 5
Please enter a value between 0 and 5.
EnviHealSafe Exp L 1
Please enter a value between 0 and 5.
EnviHealSafe Exp L 3
Please enter a value between 0 and 5.
EnviHealSafe Exp L 5
Please enter a value between 0 and 5.
Total EnviHealSafe Score
Secur Conf L 1
Please enter a value between 0 and 5.
Secur Conf L 2
Please enter a value between 0 and 5.
Secur Conf L 3
Please enter a value between 0 and 5.
Secur Conf L 4
Please enter a value between 0 and 5.
Secur Conf L 5
Please enter a value between 0 and 5.
Secur Exp L 1
Please enter a value between 0 and 5.
Secur Exp L 3
Please enter a value between 0 and 5.
Secur Exp L 5
Please enter a value between 0 and 5.
Total Secur Score
Emer Conf L 1
Please enter a value between 0 and 5.
Emer Conf L 2
Please enter a value between 0 and 5.
Emer Conf L 3
Please enter a value between 0 and 5.
Emer Conf L 4
Please enter a value between 0 and 5.
Emer Conf L 5
Please enter a value between 0 and 5.
Emer Exp L 1
Please enter a value between 0 and 5.
Emer Exp L 3
Please enter a value between 0 and 5.
Emer Exp L 5
Please enter a value between 0 and 5.
Total Emer Score

Operations & Maintenance

To gain a better understanding of key concepts within Operations & Maintenance, view the description box outlining responsibilities for each topic. Please indicate your confidence level from the drop down box on the left and your current level of experience from the box on the right as it relates to each concept.
Technical Services
- Technical Services: Confidence Level*
- Technical Services: Current Level of Experience*
  - None
  - Some
  - Significant
- Technical Services responsibilities include:
  ➤ Scope of O&M activities
  ➤ Role of FM with regards to technical services within O&M
  ➤ Building site and components
  ➤ Building site and structure condition assessment/evaluation
  ➤ Key features/behaviors of a sustainable site
  ➤ Building structure types
  ➤ Building structure below-grade elements
  ➤ Roofing systems
  ➤ Building envelope
  ➤ Building control systems (pneumatic, electro/pneumatic computerized, direct digital control)
  ➤ Plumbing systems
  ➤ Conveying systems
  ➤ Communication and cabling systems
  ➤ IT infrastructure systems
  ➤ Waste management and removal systems
  ➤ Interior systems
  ➤ Rent vs. purchase decisions for furnishings, fixtures and equipment inventory
  ➤ Acquisition and installation of building systems
  ➤ Facilities audit process
  ➤ Measuring building performance; data collection methodology
  ➤ Key technical service building metrics
  ➤ Benchmarking process
  ➤ Technology and tools targeting increased efficiency
Occupant Services
- Occupant Services: Confidence Level*
- Occupant Services: Current Level of Experience*
  - None
  - Some
  - Significant
- Occupant Services responsibilities include:
  ➤ FM role in occupant services
  ➤ Creating occupant surveys
  ➤ Setting service levels and standards for occupants
  ➤ Food and beverage service
  ➤ Custodial services
  ➤ Fleet management
  ➤ Mail and copying/printing services
  ➤ Records management and document retention
  ➤ Telecommunications
  ➤ Conference room scheduling
  ➤ Audiovisual equipment services
  ➤ Occupant services future trends
  ➤ Insourcing vs outsourcing occupant services
  ➤ Occupant services quality control plan
  ➤ Work order priorities
  ➤ Technology and tools targeting increased efficiency
  ➤ Evaluating occupant services
  ➤ Customer service standards and handling complaints
  ➤ Performance measurements and benchmarking
Work Management
- Work Management: Confidence Level*
- Work Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Work Management responsibilities include:
  ➤ Defining work management and occupant needs
  ➤ Work requests/orders
  ➤ Work reception center (WRC) workflow process
  ➤ Prioritizing work requests
  ➤ Facility maintenance categories
  ➤ Maintenance logs
  ➤ Computerized maintenance management software (CMMS)
  ➤ Gathering feedback and evaluating service
  ➤ Facility helpdesk
  ➤ Creating work reception center (WRC) function
  ➤ Planned preventive maintenance (PPM)
  ➤ Unplanned maintenance
  ➤ System maintenance tools
  ➤ Annual goal-setting for maintenance, repair and replacement
  ➤ Maintenance classifications
  ➤ Maintenance plans and KPIs
Utility Management
- Utility Management: Confidence Level*
- Utility Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Utility Management responsibilities include:
  ➤ Relationship between demand and consumption
  ➤ FM role in utility management (three levels)
  ➤ Heating and cooling water systems (chillers, cooling towers, boilers)
  ➤ Domestic plumbing systems
  ➤ Irrigation systems
  ➤ Water usage
  ➤ Water-saving tactics
  ➤ Metering and sub-metering
  ➤ Water management planning model
  ➤ Water use auditing
  ➤ Water management action plan
  ➤ Primary types of wastewater
  ➤ Water efficiency practices and conservation tips
  ➤ Energy management components
  ➤ Energy use intensity (EUI)
  ➤ Building energy metering
  ➤ Energy load and power factors
  ➤ Common energy programs
  ➤ Renewable energy (solar, wind, hydroelectric)
Space Management
- Space Management: Confidence Level*
- Space Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Space Management responsibilities include:
  ➤ Aligning space structure with organizational objectives
  ➤ Defining space management
  ➤ Setting space requirements
  ➤ Macro- and micro-level space forecasting
  ➤ Programming space needs
  ➤ Space management policies
  ➤ Space guidelines
  ➤ Space management planning criteria
  ➤ Churn management
  ➤ CAFM and CAD technology for space planning
  ➤ Assessing space utilization
  ➤ Space estimation tools (adjacency matrix, bubble diagrams, zone/stacking/block plans)
  ➤ Workspace design data elements
  ➤ Workspace requirements (workstations, ergonomics, lighting)
  ➤ Flexible work arrangements
  ➤ Space management sustainability strategies
  ➤ Relocation and move management
TechSer Conf L 1
Please enter a value between 0 and 5.
TechSer Conf L 2
Please enter a value between 0 and 5.
TechSer Conf L 3
Please enter a value between 0 and 5.
TechSer Conf L 4
Please enter a value between 0 and 5.
TechSer Conf L 5
Please enter a value between 0 and 5.
TechSer Exp L 1
Please enter a value between 0 and 5.
TechSer Exp L 3
Please enter a value between 0 and 5.
TechSer Exp L 5
Please enter a value between 0 and 5.
Total TechSer Score
OcSer Conf L 1
Please enter a value between 0 and 5.
OcSer Conf L 2
Please enter a value between 0 and 5.
OcSer Conf L 3
Please enter a value between 0 and 5.
OcSer Conf L 4
Please enter a value between 0 and 5.
OcSer Conf L 5
Please enter a value between 0 and 5.
OcSer Exp L 1
Please enter a value between 0 and 5.
OcSer Exp L 3
Please enter a value between 0 and 5.
OcSer Exp L 5
Please enter a value between 0 and 5.
Total OcSer Score
WorkMan Conf L 1
Please enter a value between 0 and 5.
WorkMan Conf L 2
Please enter a value between 0 and 5.
WorkMan Conf L 3
Please enter a value between 0 and 5.
WorkMan Conf L 4
Please enter a value between 0 and 5.
WorkMan Conf L 5
Please enter a value between 0 and 5.
WorkMan Exp L 1
Please enter a value between 0 and 5.
WorkMan Exp L 3
Please enter a value between 0 and 5.
WorkMan Exp L 5
Please enter a value between 0 and 5.
Total WorkMan Score
UtilMan Conf L 1
Please enter a value between 0 and 5.
UtilMan Conf L 2
Please enter a value between 0 and 5.
UtilMan Conf L 3
Please enter a value between 0 and 5.
UtilMan Conf L 4
Please enter a value between 0 and 5.
UtilMan Conf L 5
Please enter a value between 0 and 5.
UtilMan Exp L 1
Please enter a value between 0 and 5.
UtilMan Exp L 3
Please enter a value between 0 and 5.
UtilMan Exp L 5
Please enter a value between 0 and 5.
Total UtilMan Score
SpaceMan Conf L 1
Please enter a value between 0 and 5.
SpaceMan Conf L 2
Please enter a value between 0 and 5.
SpaceMan Conf L 3
Please enter a value between 0 and 5.
SpaceMan Conf L 4
Please enter a value between 0 and 5.
SpaceMan Conf L 5
Please enter a value between 0 and 5.
SpaceMan Exp L 1
Please enter a value between 0 and 5.
SpaceMan Exp L 3
Please enter a value between 0 and 5.
SpaceMan Exp L 5
Please enter a value between 0 and 5.
Total SpaceMan Score

Business Management

To gain a better understanding of key concepts within Business Management, view the description box outlining responsibilities for each topic. Please indicate your confidence level from the drop down box on the left and your current level of experience from the box on the right as it relates to each concept.
Human Capital
- Human Capital: Confidence Level*
- Human Capital: Current Level of Experience*
  - None
  - Some
  - Significant
- Human Capital responsibilities include:
  ➤ Impact of facilities on occupant productivity
  ➤ Environmental factors affecting occupant productivity
  ➤ Tactics to boost occupant satisfaction and productivity
  ➤ Measuring impact on productivity
  ➤ Role of Human Resources and Facility Management in managing human capital
  ➤ Staffing facility projects
  ➤ Employee life cycle
  ➤ Orientation vs. onboarding
  ➤ Employee engagement characteristics
  ➤ Goals of performance management systems
  ➤ Performance management model and process
  ➤ Utilizing motivation and rewards
  ➤ Creating diverse and inclusive workplaces
  ➤ Third-party work relationships
Leadership Skills
- Leadership Skills: Confidence Level*
- Leadership Skills: Current Level of Experience*
  - None
  - Some
  - Significant
- Leadership Skills responsibilities include:
  ➤ FM role in the organization
  ➤ Demonstrating the added value of FM (nine value dimensions)
  ➤ Theories of leadership
  ➤ Action-centered leadership model
  ➤ Leadership styles
  ➤ Aspects of organizational culture
  ➤ Elements of successful approach to cultural intelligence
  ➤ Ways leaders influence organizational culture
  ➤ Workplace conflict
  ➤ Conflict management
  ➤ Principled negotiation technique
  ➤ Modes of conflict resolution
  ➤ Ways to minimize conflict
Financial Management
- Financial Management: Confidence Level*
- Financial Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Financial Management responsibilities include:
  ➤ Facility management forecasting methods
  ➤ Financial forecasting tools
  ➤ Cash flow forecasting
  ➤ Budget types (top down, bottom up, rolling)
  ➤ Budget submission process and requirements
  ➤ Inputs required to create budgets
  ➤ Budget costs (fixed vs variable, direct vs indirect)
  ➤ Budget components
  ➤ Common budgeting methods
  ➤ Financial statements (balance sheet, income statement, statement of cash flows)
  ➤ Accrual accounting
  ➤ Depreciation methods
  ➤ Financial ratios
  ➤ Trend analysis
  ➤ Financial analysis of capital expenditures
  ➤ Return on Investment (ROI)
  ➤ Investment Value
  ➤ Internal Rate of Return (IRR)
  ➤ Payback Period
  ➤ Managing against a budget
  ➤ Chargebacks
  ➤ Presenting financial results
  ➤ Financial risks (exchange rates, escalation rates, inflation)
Contract Management
- Contract Management: Confidence Level*
- Contract Management: Current Level of Experience*
  - None
  - Some
  - Significant
- Contract Management responsibilities include:
  ➤ Defining contract and contract management
  ➤ Types of contracting
  ➤ Contract pricing and rate methods
  ➤ Components of a contract
  ➤ Contract initiation process
  ➤ Contract negotiation skills
  ➤ Contract administration
  ➤ Cost control
  ➤ Managing change control
  ➤ Resolving contract discrepancies
  ➤ Revision contracts
  ➤ Terminating a contract
  ➤ Utilizing computer-aided facilities management (CAFM) for contract management
Procurement
- Procurement: Confidence Level*
- Procurement: Current Level of Experience*
  - None
  - Some
  - Significant
- Procurement responsibilities include:
  ➤ Defining procurement and sourcing
  ➤ Procurement goals
  ➤ Strategic procurement considerations and policies
  ➤ Proposal submission process types
  ➤ Procurement process/stages
  ➤ Bid evaluation criteria
  ➤ Bid evaluation procedures
  ➤ Roles of FM and procurement department
  ➤ Service level agreements (SLAs)
  ➤ Monitoring supplier performance
  ➤ Outsourcing advantages and disadvantages
  ➤ Outsourcing process
  ➤ Management contractor types
  ➤ Balanced scorecard
Real Estate
- Real Estate: Confidence Level*
- Real Estate: Current Level of Experience*
  - None
  - Some
  - Significant
- Real Estate responsibilities include:
  ➤ Buy vs. Lease analysis
  ➤ Occupancy types
  ➤ Purchasing and leasing advantages
  ➤ Site selection and acquisition
  ➤ Property condition assessments (PCA)
  ➤ Managing and coordinating a build-out
  ➤ Property purchase checklist
  ➤ Types of leases
  ➤ Lease agreements (key sections)
  ➤ Leasing process
  ➤ Covenants
  ➤ Negotiating leases
  ➤ Green leases
HumanCap Conf L 1
Please enter a value between 0 and 5.
HumanCap Conf L 2
Please enter a value between 0 and 5.
HumanCap Conf L 3
Please enter a value between 0 and 5.
HumanCap Conf L 4
Please enter a value between 0 and 5.
HumanCap Conf L 5
Please enter a value between 0 and 5.
HumanCap Exp L 1
Please enter a value between 0 and 5.
HumanCap Exp L 3
Please enter a value between 0 and 5.
HumanCap Exp L 5
Please enter a value between 0 and 5.
Total HumanCap Score
LeadSkill Conf L 1
Please enter a value between 0 and 5.
LeadSkill Conf L 2
Please enter a value between 0 and 5.
LeadSkill Conf L 3
Please enter a value between 0 and 5.
LeadSkill Conf L 4
Please enter a value between 0 and 5.
LeadSkill Conf L 5
Please enter a value between 0 and 5.
LeadSkill Exp L 1
Please enter a value between 0 and 5.
LeadSkill Exp L 3
Please enter a value between 0 and 5.
LeadSkill Exp L 5
Please enter a value between 0 and 5.
Total LeadSkill Score
FinanMan Conf L 1
Please enter a value between 0 and 5.
FinanMan Conf L 2
Please enter a value between 0 and 5.
FinanMan Conf L 3
Please enter a value between 0 and 5.
FinanMan Conf L 4
Please enter a value between 0 and 5.
FinanMan Conf L 5
Please enter a value between 0 and 5.
FinanMan Exp L 1
Please enter a value between 0 and 5.
FinanMan Exp L 3
Please enter a value between 0 and 5.
FinanMan Exp L 5
Please enter a value between 0 and 5.
Total FinanMan Score
ContractMan Conf L 1
Please enter a value between 0 and 5.
ContractMan Conf L 2
Please enter a value between 0 and 5.
ContractMan Conf L 3
Please enter a value between 0 and 5.
ContractMan Conf L 4
Please enter a value between 0 and 5.
ContractMan Conf L 5
Please enter a value between 0 and 5.
ContractMan Exp L 1
Please enter a value between 0 and 5.
ContractMan Exp L 3
Please enter a value between 0 and 5.
ContractMan Exp L 5
Please enter a value between 0 and 5.
Total ContractMan Score
Procur Conf L 1
Please enter a value between 0 and 5.
Procur Conf L 2
Please enter a value between 0 and 5.
Procur Conf L 3
Please enter a value between 0 and 5.
Procur Conf L 4
Please enter a value between 0 and 5.
Procur Conf L 5
Please enter a value between 0 and 5.
Procur Exp L 1
Please enter a value between 0 and 5.
Procur Exp L 3
Please enter a value between 0 and 5.
Procur Exp L 5
Please enter a value between 0 and 5.
Total Procur Score
RealEst Conf L 1
Please enter a value between 0 and 5.
RealEst Conf L 2
Please enter a value between 0 and 5.
RealEst Conf L 3
Please enter a value between 0 and 5.
RealEst Conf L 4
Please enter a value between 0 and 5.
RealEst Conf L 5
Please enter a value between 0 and 5.
RealEst Exp L 1
Please enter a value between 0 and 5.
RealEst Exp L 3
Please enter a value between 0 and 5.
RealEst Exp L 5
Please enter a value between 0 and 5.
Total RealEst Score

Cross-Functional Competencies

To gain a better understanding of key concepts within the Cross-Functional Competencies, view the description box outlining responsibilities for each topic. Please indicate your confidence level from the drop down box on the left and your current level of experience from the box on the right as it relates to each concept.
Communication
- Communication: Confidence Level*
- Communication: Current Level of Experience*
  - None
  - Some
  - Significant
- Communication responsibilities include:
  ➤ The Communication model
  ➤ Good communication skills
  ➤ Formal/informal communication
  ➤ Appropriate communications for stakeholders
  ➤ FM's role in communications
  ➤ Creating a communication plan
Sustainability
- Sustainability: Confidence Level*
- Sustainability: Current Level of Experience*
  - None
  - Some
  - Significant
- Sustainability responsibilities include:
  ➤ Defining sustainability for FM
  ➤ Triple Bottom Line (TBL) aspects
  ➤ Key areas of environmental impact
  ➤ Sustainable building and design practices
  ➤ Alternate sources of renewable energy
  ➤ Waste management
  ➤ Corporate Social Responsibility (CSR)
  ➤ Green Building rating systems
  ➤ Sustainability scorecard
  ➤ Materiality matrix
  ➤ Measuring carbon footprint
  ➤ Global Reporting Initiative (GRI) reporting protocol
  ➤ Equipment rating systems
  ➤ Energy Use Intensity (EUI) index
Quality
- Quality: Confidence Level*
- Quality: Current Level of Experience*
  - None
  - Some
  - Significant
- Quality responsibilities include:
  ➤ Defining quality and quality management
  ➤ Benefits of quality management system
  ➤ Quality vs. grade
  ➤ Quality management theory
  ➤ PDCA model
  ➤ Total quality management (TQM) principles
  ➤ Quality standards and certifications
  ➤ Seven management tools
  ➤ Seven quality tools
  ➤ Steps to deliver quality FM
Innovation
- Innovation: Confidence Level*
- Innovation: Current Level of Experience*
  - None
  - Some
  - Significant
- Innovation responsibilities include:
  ➤ Defining innovation and its value to FM
  ➤ Innovation types
  ➤ Challenges that restrict innovation
  ➤ Organizational and personal requirements for innovation
  ➤ Innovation process model
Collaboration
- Collaboration: Confidence Level*
- Collaboration: Current Level of Experience*
  - None
  - Some
  - Significant
- Collaboration responsibilities include:
  ➤ Team building skills and model
  ➤ Elements of successful teams and partnerships
  ➤ Personality types/roles in teams
  ➤ Consensus building tools (nominal group technique, Delphi technique, mind maps)
  ➤ Stakeholder collaboration
  ➤ Power/interest matrix
  ➤ Stakeholder prioritization
Comm Conf L 1
Please enter a value between 0 and 5.
Comm Conf L 2
Please enter a value between 0 and 5.
Comm Conf L 3
Please enter a value between 0 and 5.
Comm Conf L 4
Please enter a value between 0 and 5.
Comm Conf L 5
Please enter a value between 0 and 5.
Comm Exp L 1
Please enter a value between 0 and 5.
Comm Exp L 3
Please enter a value between 0 and 5.
Comm Exp L 5
Please enter a value between 0 and 5.
Total Comm Score
Sustain Conf L 1
Please enter a value between 0 and 5.
Sustain Conf L 2
Please enter a value between 0 and 5.
Sustain Conf L 3
Please enter a value between 0 and 5.
Sustain Conf L 4
Please enter a value between 0 and 5.
Sustain Conf L 5
Please enter a value between 0 and 5.
Sustain Exp L 1
Please enter a value between 0 and 5.
Sustain Exp L 3
Please enter a value between 0 and 5.
Sustain Exp L 5
Please enter a value between 0 and 5.
Total Sustain Score
Qual Conf L 1
Please enter a value between 0 and 5.
Qual Conf L 2
Please enter a value between 0 and 5.
Qual Conf L 3
Please enter a value between 0 and 5.
Qual Conf L 4
Please enter a value between 0 and 5.
Qual Conf L 5
Please enter a value between 0 and 5.
Qual Exp L 1
Please enter a value between 0 and 5.
Qual Exp L 3
Please enter a value between 0 and 5.
Qual Exp L 5
Please enter a value between 0 and 5.
Total Qual Score
Innova Conf L 1
Please enter a value between 0 and 5.
Innova Conf L 2
Please enter a value between 0 and 5.
Innova Conf L 3
Please enter a value between 0 and 5.
Innova Conf L 4
Please enter a value between 0 and 5.
Innova Conf L 5
Please enter a value between 0 and 5.
Innova Exp L 1
Please enter a value between 0 and 5.
Innova Exp L 3
Please enter a value between 0 and 5.
Innova Exp L 5
Please enter a value between 0 and 5.
Total Innova Score
Collab Conf L 1
Please enter a value between 0 and 5.
Collab Conf L 2
Please enter a value between 0 and 5.
Collab Conf L 3
Please enter a value between 0 and 5.
Collab Conf L 4
Please enter a value between 0 and 5.
Collab Conf L 5
Please enter a value between 0 and 5.
Collab Exp L 1
Please enter a value between 0 and 5.
Collab Exp L 3
Please enter a value between 0 and 5.
Collab Exp L 5
Please enter a value between 0 and 5.
Total Collab Score
Final AM Score
Final Risk Score
Final O&M Score
Final Bus Man Score
Final Cross Func Score
FinalSkillLev
FinalSkillLevVerb

Map Your Gap Self-Assessment

CONTACT US:

Email
ProFM@profmi.org

Phone
+1-866-642-2757 (USA/Canada) or
+1-651-905-2667 (Worldwide)

Mail
ProFM Distribution Center
2975 Lone Oak Drive, Suite 180
Eagan, MN, 55121-1553 USA

STAY CONNECTED:

Go to Top

By using this site, you agree to our privacy policy Find out more.

FM KNOWLEDGE AND SKILLS GAPS TOOL

Step 1 of 6 - ABOUT YOU

Welcome to the ProFM Map Your Gap Self-Assessment

Asset Management

Project Management

Project Management responsibilities include:

Strategic Planning

Strategic Planning responsibilities include:

Capital Planning

Capital Planning responsibilities include:

Construction

Construction responsibilities include:

Risk Management

Compliance & Standards

Compliance & Standards responsibilities include:

Environmental Health & Safety

Environmental Health & Safety responsibilities include:

Security

Security responsibilities include:

Emergency Management

Emergency Management responsibilities include:

Operations & Maintenance

Technical Services

Technical Services responsibilities include:

Occupant Services

Occupant Services responsibilities include:

Work Management

Work Management responsibilities include:

Utility Management

Utility Management responsibilities include:

Space Management

Space Management responsibilities include:

Business Management

Human Capital

Human Capital responsibilities include:

Leadership Skills

Leadership Skills responsibilities include:

Financial Management

Financial Management responsibilities include:

Contract Management

Contract Management responsibilities include:

Procurement

Procurement responsibilities include:

Real Estate

Real Estate responsibilities include:

Cross-Functional Competencies

Communication

Communication responsibilities include:

Sustainability

Sustainability responsibilities include:

Quality

Quality responsibilities include:

Innovation

Innovation responsibilities include:

Collaboration

Collaboration responsibilities include:

Map Your Gap Self-Assessment