2022 FM TRAINING OUTLOOK SURVEY KEY FINDING 3

ADDRESSING THE FM SKILLS GAP

The most efficient way to deliver training is to understand what knowledge and skill gaps exist. Facility managers who have a clear picture of their existing skill sets are more in tune with where FM training is needed.

SURVEY STATISTICS

The responsibilities of facility managers have been growing and evolving rapidly. Based on a global study, ProFMI identified 24 cross-functional competencies and FM knowledge areas required of FMs today. Many of these skills can be developed over time with on-the-job experience, but as the need for job-ready FMs grows, time is a limiting factor.

Benchmarking existing knowledge and filling the gaps with training is an efficient path to a skilled workforce.

Identifying required FM skills is the first step.

  • 49% of employers have a formal definition of the FM knowledge and skills required for their FM team or department.

  • 55% of FM managers identified compliance & standards as a training priority for their staff.

  • 36% of FM staff identified project management as a top training priority for themselves.

Training Priorities Vary for FM Managers and Staff.

Managers were asked to identify areas where their teams could benefit from training and areas where they themselves needed training. Staff were asked to identify their own training needs. Here are their top priorities:

Where FM Teams Need Training

(According to Managers)
  • Compliance and standards
  • Leadership skills
  • Emergency management
  • Project management
  • Strategic planning/Communication

Where FM Staff Need Training

(Self-Identified)
  • Project management
  • Emergency management
  • Capital planning
  • Utility management
  • Strategic planning

Where FM Managers Need Training

(Self-Identified)
  • Compliance and standards
  • Strategic planning
  • Project management
  • Capital planning
  • Environmental health & safety
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TAKE ACTION

Self- and team-assessments are an ideal way to uncover strengths and set a benchmark for development. While nothing replaces experience, training gives FMs at all levels access to global best practices and a solid foundation for facing new situations.

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