2022
FM TRAINING OUTLOOK SURVEY

The facility management profession is undergoing a transformation. Management and staff have recognized a growing knowledge and skills gap. Download our full survey report to see where gaps exist and how to overcome them.

The study answered several key questions across four categories.

Building & Retaining
the FM Workforce

Value of
FM Training

Addressing the
FM Skills Gap

Importance of FM
Credentials & Qualifications

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    BUILDING AND RETAINING THE FM WORKFORCE

How has the “Great Resignation” impacted the FM profession? How can employers attract and retain top talent to help meet their organization’s strategic goals?

66% of FM managers and staff have left or have considered leaving their job in the past year.

The top 3 ways for organizations to retain facility professionals are:

1. Increase compensation or benefits.
2. Provide opportunities for professional development or training.
3. Offer opportunities for internal advancement.

54% of FM leaders expect to have open FM-related positions primarily due to staff moving to other organizations, senior staff retiring, and organizational growth requiring more staff.

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    THE VALUE OF FM TRAINING

Do FM employers and individuals recognize a need for facility management training? What is the impact of training and how accessible is it to the FM workforce?

86% of FM employers say there’s a gap between the knowledge and skills their team has and what they need to excel.

Training can make an impact, with 74% of FM employers saying that FM training and credentials result in better job performance.

57% of FM employers are planning to implement FM training this year.

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    ADDRESSING THE FM SKILLS GAP

What are the top priorities for FM employers and staff when it comes to facility management training?

FM managers identify compliance & standards, strategic planning, and project management as top training priorities for themselves.

FM managers say their team’s top training needs are compliance & standards, leadership skills, and emergency management.

FM staff say their top training needs are project management, emergency management, capital planning, and utility management.

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    IMPORTANCE OF FM CREDENTIALS & QUALIFICATIONS

Is there a place for professional credentials and qualifications in FM? What value do FM credentials provide and how desirable are credentials for FM professionals?

77% of FM employers say a credential or qualification is an influential factor in hiring or promoting FM staff.

61% of FM managers say that credentials and qualifications are more important in 2022 than in previous years.

69% of FM staff say FM training and credentials result in increased confidence.

82% of FM professionals would pursue an FM credential if their employer supported them financially.

What Industry Experts Are Saying

Special thanks to ProFMI's industry partners who helped disseminate the survey to facility management professionals around the globe.

2022 FM Training Outlook Survey Background and Demographics

Since 2019, the Professional Facility Management Institute (ProFMI) and Building Operating Management (BOM) magazine have been conducting the Facility Management (FM) Training Outlook Survey to determine the need for facility management training and credentials from both the management and staff points of view. The latest survey was conducted in February and March of 2022 to identify FM workforce trends, determine the current need for FM training and credentials, and gauge how sentiments may have shifted over time.

0
Countries represented with 289 respondents
0
%
of respondents manage one or more staff
0
%
of respondents had 11+ years of experience