2021 FM TRAINING OUTLOOK SURVEY KEY FINDING 3

IMPORTANCE OF FM CREDENTIALS

It is clear that FM credentials and qualifications influence career advancement. They are such an important differentiator that staff are willing to fund their goal if employers won't.

SURVEY STATISTICS

While professional credentials are often thought of as an individual goal for career advancement, credentials are a win-win opportunity for both individuals and employers.

Knowledge and skill development means better job performance and productivity, while credentials communicate credibility to clients. For employers who support their staff, satisfaction and retention rates increase.

According to FM staff, the top 3 benefits of FM training and credentials are preparing for career advancement, credibility with employer/clients, and better job performance.

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    Prepare for career advancement

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    Credibility with employer/clients

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    Better job performance

FM Credentials Help Facility Managers Stand Out from the Crowd.

72% of FM managers say a credential or qualification is an influential factor in hiring or promoting FM staff.

Only 21% of FM staff have earned an FM credential, making it a real differentiator among job candidates.

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    FM Staff Are Willing to Invest if Their Employers Won’t.
of FM staff would or have already invested their own money in FM career
development/training.

Up 42% from 2019

of FM staff would pursue an FM credential if their employer
supported them financially.

Up 24% from 2019

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TAKE ACTION

Facility professionals have a strong desire to enhance their skills and credibility to advance in their careers. As employers struggle to backfill retirement gaps, credentials can play a big role in staff retention.

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