ProFM Practice Quiz: How Do Your FM Skills Measure Up?

Elevate & Demonstrate Your FM Knowledge with the ProFM^™ Credential.

The following 10 question quiz is a small sample of the broad range of topics taught and tested by the ProFM Credential Program. See how you measure up and identify opportunities to expand your FM knowledge and skills to meet today’s standard.

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At what point during the facility management life cycle is a sourcing model selected for a site and its services (e.g., whether to insource, outsource, or do a combination of both)?*
- It is part of the acquisition phase.
- It is part of strategic planning that is done at the beginning of each life cycle after feedback is collected.
- It is part of tactical planning that recurs on a regular basis rather than being directly part of the life cycle.
- It is part of the operations and maintenance phase.

Which is an example of disruptive innovation?*
- An FM function installs a system that drains excess water in its below-ground parking into a reservoir for irrigation.
- An FM organization replaces an existing CMMS with one that allows more technician interaction.
- An FM function implements an accelerated replacement of lighting to a more energy-efficient model.
- An FM firm redefines its mission, from managing the footprint to serving people.

How do facility managers align their planning and budgeting with the organization's strategic plan prior to preparing one or more business cases?*
- They begin with a facility condition assessment of a campus and end with macro-level programming.
- They begin with a property condition assessment of a single structure and end with a long-term and annual plan review.
- They start from a facility condition index and end with a strategic appraisal of how to make a project look favorable and how to finance construction.
- They begin by assessing the organization's portfolio and end with a strategic appraisal of life-cycle costs and whether to lease or buy/build.

A facility manager must perform a feasibility analysis on a facility the organization is considering buying to house new, high-tech manufacturing equipment that will require a clean room. What is the most important thing that needs to be done during this analysis?*
- Establish whether the current utility and technological infrastructure will be sufficient for the need or can be upgraded cost-effectively.
- Conduct programming to ensure that the manufacturing requirements are fully captured for the present and over the strategic planning horizon.
- Predict and list project development and implementation tasks.
- Estimate the project timeline and schedule, milestones, budget, and human resource needs.

If multiple occupants are complaining of a headache, runny nose, and scratchy throat but these symptoms disappear when they are at home, what might this indicate?*
- Sick building syndrome
- Epicondylitis
- Legionnaires' disease
- Discomfort glare

Which is a best practice for mitigating risk at a facility that uses or produces hazardous materials?*
- Ensure that access to hazardous materials is unrestricted so that many people can act as first responders.
- Set maximum quantities of a given hazardous material that can be stored in one location.
- Limit communication of risks internally and communicate only when required by law during incidents.
- Keep neutralizing agents far from hazardous materials to prevent their contamination.

Why is the action-centered leadership model most applicable to your role as facility manager?*
- It is the most effective model for developing sustainable programs and initiatives.
- It is the most effective model for team-centered work.
- It is the most effective model for construction work.
- It is the most effective model for maintenance and repair work.

What is the best way to determine how the FM department could add value to your organization?*
- Observe, and ask the occupants and leadership what they think their needs are.
- Research market demands of your organization's industry.
- Use your experience to determine organizational needs.
- Follow cutting-edge sustainability research and protocols.

What should FM's key performance indicators for maintenance include?*
- Work quality and delivery, risk reduction for equipment, and effective use of resources to achieve desired results
- Time to complete work orders, number of parts used, and the amount of materials and supplies used
- Number of drills and practices scheduled in case of emergencies and the number of hours spent on training
- The number of alterations required in the schedule and documentation of the reasons and desired results

When would condition-based maintenance be favored over planned maintenance for a system?*
- When the worst a failure would cause is requiring emptying the building
- When the preventive maintenance cost in the zone has already reached the budget limitations for that zone
- When the annual cost of inclusion is higher than the cost of system downtime plus unplanned maintenance
- When the life expectancy of the equipment without preventive maintenance is less than the operating requirements

Challenge Your FM Knowledge
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ProFM Practice Questions