2023 FM TRAINING OUTLOOK SURVEY KEY FINDING 3

ADDRESSING THE FM SKILLS GAP

The FM skill set is very broad and is constantly evolving. FM employers must start by identifying required skills, benchmarking existing skills, and setting a plan to address the gaps.

SURVEY STATISTICS

Facility managers require a much broader skill set than most professionals. From trades skills, to technical and soft skills, it can take an entire career to learn it all through experience. While some areas of FM change rapidly and need constant attention, such as technology, regulations, and standards, most skills have a long shelf life and are transferable across positions.

Understanding where skills gaps exist and investing in facility management training early will benefit individuals and employers for years to come.

The Big Picture Goal Is Becoming Clearer.

of FM managers say the 24 topics included in the ProFM Body of Knowledge cover all the knowledge and skills needed for their teams’ success.
of FM managers identified environmental health & safety as a training priority for their teams.
of FM staff identified innovation as a top training priority for themselves.

FM Managers and Staff Identify Different Priorities.

Managers were asked to identify areas where their teams could benefit from training and areas where they themselves needed training. Staff were asked to identify their own training needs. Here are their top priorities:

Where FM Teams Need Training

(According to Managers)
  • Environmental health & safety
  • Communication
  • Compliance & standards
  • Leadership skills
  • Project management
  • Strategic planning

Where FM Staff Need Training

(Self-Identified)
  • Innovation
  • Project management
  • Strategic planning
  • Capital planning
  • Compliance & standards
  • Collaboration

Where FM Managers Need Training

(Self-Identified)
  • Strategic planning
  • Capital planning
  • Leadership skills
  • Project management
  • Sustainability
  • Contract management
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TAKE ACTION

Addressing an organization’s FM skills gap starts with an understanding of existing skills and future needs. Individual and team self-assessments are a simple way to establish a benchmark for growth.

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