2023 FM TRAINING OUTLOOK SURVEY KEY FINDING 1

BUILDING AND RETAINING THE FM WORKFORCE

Organizational growth and attrition are driving the need for more FM staff. Providing an attractive work environment and employee development programs can help attract and retain talent.

SURVEY STATISTICS

Staffing and retention continue to be at the forefront of facility managers’ minds in 2023. With business growth coinciding with staff retirement and turnover, FM leaders are looking for individuals with technical and managerial skills who can make an immediate impact. The result is a competitive hiring landscape in an industry already financially strained by inflation and supply chain challenges.

Employers who can increase staff retention keep their knowledge in-house and reduce the time and cost associated with recruitment and onboarding.

Staffing and Retention Top the List of FM Challenges.

The top 3 challenges facing facility professionals are:

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    Staffing & retention

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    Budgeting & funding

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    Rising costs

of FM managers and staff have left or have considered leaving their job in the past year.
50% of FM leaders expect to have open FM-related
positions in 2023.

Organizational Growth Is Driving Staffing Pressures.

of FM employers have had difficulty finding individuals with the required technical skills.
of FM employers have had difficulty finding individuals with the required management skills.

Top 3 reasons for open positions:

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    Growth requires more staff

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    Lost staff to other employers

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    Retirement of senior staff

Look Beyond Compensation to Improve Retention.

FM staff identified the top 3 factors that would influence them to stay at their current organization:

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    Better work-life balance

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    Development/training opportunities

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    Increased compensation/benefits

of organizations offer flexible work schedules to FM staff.
of organizations offer hybrid or remote work options to FM staff.
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TAKE ACTION

When faced with retention challenges, increased compensation is a quick solution. However, the effects are short-lived and compensation packages can be easily matched by other organizations. Employers can increase job satisfaction and loyalty with creative work-life balance solutions and development opportunities.

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